Return Criteria

All products including jewelry, giftables, apparel and linen products must be returned in Original NEW Condition. All returns and exchanges must be accompanied by all original tages and packaging. Failure to include such items may prevent or delay your refund or exchange. The Irish Jewelry Company reserves the right to deny any return if it fails to meet the return criteria and conditions.

Items returned without an Return Authorization will be subject to a store credit only.

Jewelry Returns... Jewelry must be returned in its Original NEW Condition. Any signs including but not limited to visual signs of wear damage including and not limited to scuffing, scratching, dulling of the finish or tarnishing makes the item unsalable and must have all original tags on it. Please be sure to read the product description carefully before placing your order to ensure that the item will meet your needs.

All Returns that DO NOT meet our "Original NEW Condition" criteria will not be credited and will be returned to the customer. We are not responsible for lost shipments of any items returned because they do not meeting our return criterie.


  • Avatar
    Elaine Long

     2. I need Customer Service!     Please REPLY!  Before I am forced to call my Credit Card Company. 

    I need to SPEAK with someone from Customer Service, who is responsible for Customer Service?

    Irish Fairy Music Jewerly Box is made defectively.  I sent 3 pictures as proof.

    Please send me a phone number for Customer Service.

    Thank you

    Elaine Long



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