Lost Packages

All UPS tracking numbers are emailed automatically immediately upon shipping. Claims of lost packages or non receipt of package must be made within 2-3 weeks from date of shipping. All packages are shipped Insured and will be immediately replaced by IJC upon notification. IJC is not liable and cannot issue a refund for stolen package claims. Please email support with your order number at


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    Daniel B Sullivan

    they said package was delivered on 3\22\2017 at 3:54 pm. left at front door.

    I never received it. I go into UPS tracking with number, they say it is wrong number.

    Order #:100053858

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